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Are all your requests coming through
on paper? Are they becoming to difficult to maintain
and control the status of? If so a workflow application
can assist you by involving your customers in the process,
giving them access to log their own requests, and then
letting Kontinuum move the request to the right department
and ensuring it goes through all the appropriate quality
testing.
Streamline the CAPEX process, whether
business case justification is part of your process
or you simply want to input your spending matrix and
let the system do the rest. Always know at what stage
your request is and who is next in line to progress
it with a Kontinuum workflow application.
Looking for an application to change
and approve documents perhaps? With Kontinuum you can
see how, when and why documents have changed and also
define who gets to modify and approve at each stage.
Clinical trials are often a mess, with
so many parties involved and some much paper work. A
Kontinuum workflow application can assist you with anything
from Recruitment, Adverse Event Reporting to Compliance.
With a Kontinuum CRM you can centralise
your customer critical details as well as use that to
drive your other workflow applications such as: Customer
Complaints, Sales Process Management, Help Desk etc.
With Kontinuum putting problems in
the hands of the right person is easy. Your Help Desk
workflow application can provide scripts, access to
help files and dynamic routing to decrease the time
spent on the phone or chasing up a job's status.
Handle your customer's objections in
the best possible way by ensuring that all complaints
are followed through and handled according to company
policy. You can only improve your business by providing
this kind of service to your customers.
With a workflow applications deployed
within your IT Team you can track assignments, schedule
resources, testing, bug fixes and any other tasks imperative
to your projects. With Kontinuum not only do you have
greater visibility over the project but you also gain
greater flexibility.
Request leave, approve leave, assign
someone to fill in for you while you are on leave and
even update your Payroll system automatically. These
are just some of the options when Kontinuum is applied
to leave process.
Are you are looking to manage performers,
events, clients and even venues? From the time a client
books an event through to the final settlement, Kontinuum
can ensure your events run smoothly.
Do you need a central hub to manage
all the details for your latest marketing campaign;
from brainstorming and budgeting to scheduling media
advertising? Involve your staff, Ad Agency and your
customers in your process using Kontinuum's 100% web
interface.
Registering new members, keeping members
up to date and renewing subscriptions are just some
of the features a Kontinuum application can provide
you with.
Got a new idea for a product? Deciding
to develop a new product is one of the most important
decisions a company can make. All areas of the business
need to be drawn into alignment (finance, production,
marketing, sales, delivery, etc.) to ensure that a new
product has a maximum opportunity to succeed. With Kontinuum
you can cut down the time from conceptualisation to
delivery through improved tracking, collaboration and
use of escalations.
Ensure your performance reviews are
scheduled and completed on time and in a consistent
and unbiased fashion. Make performance reviews an open
and clear process for your employees. Then guarantee
that the right people are informed of the outcomes in
a confidential and secure manner.
Managing tasks, timelines, costs and
procedures is now a lot easier. Kontinuum can provide
a central hub to make sure that a project is on time,
on cost and to specification.
From scheduling interviews, salary
negotiation, to orientation there is a lot that goes
on in the hiring process. Kontinuum provides you with
a structured approach so that from your initial hiring
request to handling the exit interview the process is
always consistent with company policy. Ensuring you
don't have someone turn up on their first day with no
desk to sit at!
If you are starting a new project,
'Requirements Gathering' or 'Process Definition' is
perhaps the most important step. Web and Flo can provide
you with an application to ensure that all key stakeholder
requirements, business rules, low level requirements,
inputs and outputs are easily collated into an easy
to read requirements specification.
Quoting, Ordering, Assembly, Delivery,
Invoicing and Stock Management can become a seamless
process with Kontinuum. Applying Kontinuum to your Supply
Chain process allows your clients to see where their
orders are at any point in time via the web, providing
a better service to your customers as well as reducing
costly order status enquiries.
Businesses have very different and
unique processes when it comes to attracting prospects,
securing customers and turning those customers into
advocates. The flexibility of Kontinuum allows you to
design a system tailored to your unique Sales Process,
ensuring no prospects slip through the cracks and your
pipeline always shows you what you should do next. The
mobility of Kontinuum allows for a dispersed sales force
to function as a team and provides management with real
time visibility of the company pipeline.
Sometimes the most important process
you need to control is how you control your business
processes. Sound tricky? Well it does not have to be.
Kontinuum allows you to manage your key control documents
from versioning to approval to enterprise wide deployment
and archiving.
Travel Requests can be an important
yet often overlooked process within larger organisations.
Big business can manage 100's of Travel Requests at
a time, usually creating an unmanageable paper trail.
Kontinuum can assist you by ensuring the appropriate
management approval is received, requisitions are sent
to the appropriate person and even send an email request
to your preferred supplier.
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